Answers about our fresh meals, feeding, subscriptions, delivery and payments.
New to Soluky? Start here.
Recipes, ingredients, allergies and quality.
How much to feed, how to switch and how to store.
Subscribe & Save, skipping, pausing and changes.
Where we deliver, fees, timing and order changes.
Payment methods, Tabby, failed payments and VAT.
Logging in, passwords and your dashboard.
Damaged or wrong orders, refunds and returns.
Ordering from the UAE, Kuwait, Bahrain, Qatar or Oman.
Message the Soluky team on WhatsApp (fastest) or email us. Include your order number if it is about an order.
