How charging works
| Order type | When you pay | What the charge includes |
|---|---|---|
| One-time order | At checkout | Your items plus the delivery fee for your city |
| Subscription, first box | At checkout | Your box plus the delivery fee |
| Subscription, each renewal | On the renewal date, automatically | Your recurring items, any one-time extras you added for that box, plus the delivery fee |
All amounts are in SAR and include 15% VAT. Each delivery has its own delivery fee, based on your city. See Delivery fees.
Your renewal reminder
The day before each renewal, we email you a bilingual reminder with a Skip button, a Pause option and an Adjust your box link to your dashboard. It's your chance to check what's coming and make any changes. More in Renewal reminders.
Changing things before you're charged
You can skip, pause, change the date, change the frequency or edit the box any time before the renewal payment is taken. Once it's paid, that box goes into production and can't be changed or refunded. See The renewal cut-off.
Want to know the exact date of your next charge? Open your plan in My Plans in your dashboard. If your renewal date falls at a bad time (for example, before payday), you can move it.