Open My Plans, tap Change date on your plan card, pick a new date and tap Save Date. Your next payment and box follow the new date.
Log in to your Soluky account first. Every plan change lives in My Plans. Open My Plans
Step by step
- Go to My Plans and find the plan you want to change.
- Tap Change date on the plan card (or Change renewal date in your next order). The Change Renewal Date window says: Select a new renewal date for this subscription.
- Pick the new date in the date picker.
- Tap Save Date.
What happens next
- Your next renewal payment is taken on the new date, and your box goes into production after that.
- Delivery follows the usual timing: Riyadh usually within 24 hours, other cities 2 to 3 business days.
- Your later renewals carry on at your chosen delivery frequency.
- We email you 1 day before the new date, as always.
When this helps
- Running low: choose an earlier date so the next box arrives sooner.
- Plenty left in the freezer: choose a later date.
- Travelling: set the date so the box arrives when you're home again.
- Payday: line your renewal up with the day that suits your budget.
Cut-off: make changes before the renewal payment is taken. Once a renewal is paid, that box goes into production and can't be changed, skipped or cancelled.
Picking a date? Count back the delivery time. If you live outside Riyadh and want food by Thursday, set the renewal a few days earlier.
Prefer us to do it? Message WhatsApp (+966 56 748 1781) with the date you want.
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