Have a rough idea of your pet's weight (an estimate is totally fine) and know which city you want delivery to. Start Build My Box
Step 1: Your companion
Choose Dog or Cat, then enter your pet's name and your email. Use the email you plan to check out with, so everything stays in one account.

Step 2: Your goal
Pick what matters most right now: Healthy weight, More energy & vitality, Picky eater, Better skin & coat, Sensitive stomach or Overall wellness.

Step 3: About your pet
Tell us your pet's gender, whether they are neutered or spayed, their birth date and their breed. Breed is optional, and mixed breeds are very welcome.
Step 4: Weight
Enter your pet's weight in kilograms. As the quiz says, an estimate is totally fine. Tips for weighing at home are in Build My Box questions explained.

Step 5: Body shape
Choose the shape that looks most like your pet today: Underweight, Athletic, Standard, Chubby or Overweight. Two pets of the same weight can carry it very differently, so this helps fine-tune the portion.

Step 6: Activity level
From a relaxed couch companion to a highly active pet. Choose what reflects a typical week, not your busiest day.
Step 7: Sensitivities
Choose None, or tell us if your pet must avoid Chicken, Beef, Lamb or Fish. Always double-check the full ingredients on each product page too: every dog meal contains fish oil, and Purrfect Fish contains chicken liver.

Step 8: Delivery city
Choose Riyadh, Jeddah, Khobar, Dammam, Makkah, Madinah or Other city. Your city decides the delivery fee and delivery time.

Your plan
- The recommended daily amount in grams for your pet
- The recipes that suit your pet, and the price of the plan
- A choice of Subscribe & Save (about 15% off every order) or a one-time box
- A delivery frequency: every week, every 2 weeks or every 4 weeks
More than one pet?
Finish the first pet's questions, and Build My Box comes back for the others. Each pet gets their own portions, and everything can arrive together in one order. Already a customer? See Add another pet.
What happens next
At checkout your delivery fee is calculated from your city, you pay online and your account is created with your email. If you have ordered before, you will be asked to log in: tap Email me a login link and your basket is saved. Then see What happens after you order.
Not sure how to answer a question? Build My Box questions explained covers each one, including what to do if you don't know your pet's exact weight.
Your pet's needs will change over time. When their weight or activity changes, update their profile so portions stay accurate: see My pet's needs have changed.