Build My Box questions explained

Why we ask each question, how to estimate your pet's weight, a body shape guide, and what to do with more than one pet.

Updated 23 Oct 2026 · 3 min read

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Every question in Build My Box helps us work out your pet's daily portion and which recipes fit. If you're unsure about an answer, give your best estimate: you can update your pet's details later and adjust the plan.

Why we ask each question

QuestionWhy it matters
Dog or cat, and nameDogs and cats have different recipes and different portion needs. The name keeps the plan personal.
Your goalTells us what matters most to you right now, alongside your other answers.
Gender and neutered or spayedNeutered and spayed pets often need fewer calories.
Birth dateEnergy needs change with age, from puppies and kittens to seniors.
Breed (optional)Useful background about your pet. Skip it if you're not sure.
WeightThe starting point for calculating daily grams.
Body shapeHelps fine-tune the portion, since pets of the same weight can carry it differently.
Activity levelMore active pets burn more calories.
SensitivitiesFlags a protein your pet needs to avoid.
Delivery citySets your delivery fee and delivery time at checkout.

I don't know my pet's exact weight

An estimate is totally fine. If you'd like to be more accurate, try one of these:

  • The bathroom scale trick: weigh yourself, then weigh yourself holding your pet. The difference is your pet's weight.
  • Cats: weigh your cat inside the carrier, then subtract the weight of the empty carrier.
  • Your vet's records: the weight from a recent check-up works well.
  • Large dogs: ask your vet clinic if you can use their scale next time you pass by.

Once you know the exact weight, update it with Edit Pet in My Pets so portions stay accurate. See My pet's needs have changed.

Choosing the right body shape

Look at your pet from above and from the side, and gently feel along their ribs.

Body shapeWhat you'll usually notice
UnderweightRibs, spine and hip bones are easy to see, with very little fat to feel
AthleticLean and muscular, ribs easy to feel, a clear waist
StandardRibs easy to feel under a thin layer of fat, a visible waist from above, tummy tucked up from the side
ChubbyRibs harder to feel, waist less obvious
OverweightRibs hard to feel under fat, no visible waist, a rounded tummy

A quick check: run your fingers over your pet's ribs. In a healthy shape they usually feel like the back of your hand. If you're unsure, your vet can tell you at the next check-up.

Activity level

  • Couch companion: short walks, lots of naps. Many indoor cats fit here.
  • Moderately active: daily walks and regular play.
  • Highly active: long runs, working or sporting dogs, or very energetic pets.

Choose what fits a typical week. In the Saudi summer many pets move less during the day, so if your pet's routine changes a lot with the seasons, update their profile when it does.

Sensitivities

Choose a protein only if your pet has reacted to it before or your vet has told you to avoid it. If you're not sure, choose None and check the full ingredients on each product page. Our allergies and sensitivities guide shows which recipes avoid which proteins.

More than one pet

Complete the questions for your first pet, and Build My Box will come back for the others. Each pet gets their own portion, and their food can arrive together in one box. Already subscribed? See Add another pet.

If your pet is very young, pregnant or nursing, has a medical condition or eats a vet-prescribed diet, please check with your vet before changing food. See Puppies and kittens and When to talk to your vet.

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Still need help?

Message the Soluky team on WhatsApp (fastest) or email us. Include your order number if it is about an order.