How do I change my name, email, password or address?

Change your name, email or password

1. Open Account (on a phone, under More) and choose the Settings tab.
2. Update First name, Last name or Email.
3. To change your password, fill in Current password, New password and Confirm new password. Leave them empty if you don't want to change it.
4. Tap Save changes.

Change your address

1. In Account, choose the Address tab.
2. On your billing address card, tap Edit Billing address (marked 1).
3. Update the details and save.

Changing where your deliveries go? A placed order or an upcoming renewal may need the team's help. See Change your delivery address.

Change your billing email

In Account → Billing, find Billing email and tap Change email. This is where invoices are sent.

What happens next

Your changes apply right away. If you changed your login email, use the new one next time you log in. Your pets, plans and orders stay as they are.