How do I stop marketing emails?

Tap Unsubscribe at the bottom of any marketing email. Order, renewal and payment messages will still reach you.

Updated 23 Oct 2026 · 1 min read

On this page
Tap the unsubscribe link at the bottom of any Soluky marketing email. You'll stop getting offers and newsletters, but you'll still receive the messages you need about your orders, renewals and payments.
  1. Open any marketing email from Soluky (offers, news or tips).
  2. Scroll to the very bottom.
  3. Tap unsubscribe and follow the short confirmation.

What you'll still receive

MessageAfter unsubscribing
Newsletters, offers and promotionsStopped
Order confirmationsStill sent
Renewal reminder (1 day before each renewal)Still sent
Payment links for a failed paymentStill sent
Login links and password resetsStill sent

These service messages are part of running your order or subscription, so they keep coming while you have an account with us.

What happens next

It can take a short while for every list to update, so one more email that was already scheduled may still arrive. If marketing emails continue after that, message us.

Don't want the renewal reminders? They're there to give you a chance to skip or change your box before you're charged. If your plan is no longer needed, pause or cancel it instead.

Want WhatsApp marketing messages to stop too, or need help? Message us on WhatsApp +966 56 748 1781 or email [email protected].

Still need help?

Message the Soluky team on WhatsApp (fastest) or email us. Include your order number if it is about an order.