- Open any marketing email from Soluky (offers, news or tips).
- Scroll to the very bottom.
- Tap unsubscribe and follow the short confirmation.
What you'll still receive
| Message | After unsubscribing |
|---|---|
| Newsletters, offers and promotions | Stopped |
| Order confirmations | Still sent |
| Renewal reminder (1 day before each renewal) | Still sent |
| Payment links for a failed payment | Still sent |
| Login links and password resets | Still sent |
These service messages are part of running your order or subscription, so they keep coming while you have an account with us.
What happens next
It can take a short while for every list to update, so one more email that was already scheduled may still arrive. If marketing emails continue after that, message us.
Don't want the renewal reminders? They're there to give you a chance to skip or change your box before you're charged. If your plan is no longer needed, pause or cancel it instead.
Want WhatsApp marketing messages to stop too, or need help? Message us on WhatsApp +966 56 748 1781 or email [email protected].