👤 Account, security & privacy

Logging in, your details, language, emails and your data.

7 articles

Do I need an account to order?Yes, but you don't sign up separately: your account is created automatically at checkout with your email. "An account is already registered with your email"You've ordered before. Get a one-time login link by email or set a password, and your basket stays saved. I forgot my password. How do I reset it?Use 'Lost your password?' on the login page, or get a one-time login link at checkout. How do I change my name, email, password or address?Account, Settings for your name, email and password. Address tab for your address. Billing tab for your billing email. How do I switch between English and Arabic?Use the ENG / العربية switch on the website and in your dashboard. For emails in another language, message us. How do I stop marketing emails?Tap Unsubscribe at the bottom of any marketing email. Order, renewal and payment messages will still reach you. How do I delete my account?Message the team and we'll take care of it. Any active subscription is cancelled first.

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