Message the Soluky team and we'll take care of deleting your account for you. If you have an active subscription, it will be cancelled first so you aren't charged again.
How to ask
- Message us on WhatsApp +966 56 748 1781 or email [email protected] from the email or phone number on your account.
- Tell us you'd like your account deleted, and include your name and the email you order with.
- The team confirms the details with you and takes care of the rest.
Before you go
- Active subscription? It is cancelled first. A renewal that has already been paid is already in production and will still be delivered.
- Order in progress? Orders already processed can't be cancelled. See Change or cancel an order.
- Need invoices? Save them from Account → Billing → Recent invoices first. See VAT and invoices.
Just need a break?
If you only want to stop deliveries or emails, you don't need to delete anything:
- Pause your subscription and resume any time.
- Cancel your subscription and keep your account for later. You can restart a cancelled plan with 15% off.
- Unsubscribe from marketing emails.
Our Terms explain how we handle your personal data.
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