Is this normal?
Often, yes. Fresh food is very different from dry food: it is mostly moisture and made from fresh ingredients. A gradual switch gives the gut time to adjust, and a slightly softer stool on the days you increase the Soluky share is common. The usual causes are switching too fast, a portion that's too big, or extra treats and chews on top.
What to try, most effective first
- Go back a step. Return to the last mix that suited your pet for a few days until stools firm up, then move forward more slowly. The gentle 21-day plan helps: dogs, cats.
- Check the portion. Too much food is a common cause. Weigh portions with a kitchen scale and compare with your pet's daily amount: dogs, cats.
- Pause the extras. No treats, chews or table food until things settle.
- Stick to one recipe during the switch. You can rotate recipes once your pet is fully settled.
- Split the day into meals. Two or more smaller meals are gentler than one big one: meals per day.
- Keep fresh water available at all times.
When to call your vet:
Diarrhoea lasting more than a couple of days, or loose stools that continue after the transition is complete.
Blood in the stool, or black, tarry stools.
Vomiting as well, or your pet is lethargic, off their food or seems in pain.
Puppies, kittens, seniors and very small pets: call sooner, as they can lose fluids quickly.
A cat that hasn't eaten for more than 24 hours.