How to order
- Email [email protected] with your country, your pet (dog or cat) and what you'd like. Not sure? Tell us about your pet and we'll suggest a starting order.
- Our team replies with the special GCC rate and arranges your order with you by email.
- We bring your order to our pick-up point in Dammam. There's no delivery fee to the pick-up point.
- The team emails you the exact address and when your order is ready.
- You, or someone you arrange, collect it between 9am and 5pm, any day except Friday.
What you can order
Everything in our range: all dog meals, cat meals, treats and bone broths.
Please don't use the website checkout for GCC orders. It only delivers to addresses in Saudi Arabia.
Helpful information to include in your email
- Your pet's weight, age and any sensitivities, so we can suggest the right amount
- How often you'd like to collect (for example, every 4 weeks)
- Who will collect, if not you
Crossing the border
Meals and broths are frozen, so plan the trip home with a cool box or insulated bag. For questions about crossing the border, customs or anything else, email [email protected].
Before you collect, read Our Dammam pick-up point and make space in your freezer at home. See Freezer space.