🔁 Managing your subscription

How Subscribe & Save worksAbout 15% off every order, delivered weekly, every 2 weeks or every 4 weeks. Your customer dashboard: a quick tourWhere to find your pets, plans, orders, referral link and account settings. When is the cut-off for changing my next box?Make changes before the renewal payment is taken. Here's why. How do I skip my next delivery?Skip one box in a few taps. Your subscription stays active. How do I change my renewal date?Bring your next box forward or push it back to a date that suits you. How do I pause my subscription?Put your plan on hold and resume it whenever you're ready. How do I resume a paused subscription?Restart deliveries on a paused plan in a couple of taps. How do I change how often my box arrives?Switch between every week, every 2 weeks and every 4 weeks. How do I change the recipes or quantities in my next box?Swap recipes, change pack numbers or add items before your next renewal. How do I add treats or broths to my box?Add extras once, just for your next box, or on every renewal. How do I add another pet?Create a plan for a new pet or add them to your box. My pet's weight or needs have changedUpdate your pet's profile so portions and your plan stay right. Running low, or too much food piling up?How to bring your box forward or space out deliveries. Renewal reminder emailsThe email we send 1 day before every renewal, and what you can do from it. How can I lower the cost of my plan?Practical ways to spend less without changing your pet's daily amount. Can I buy once without subscribing?One-time orders versus Subscribe & Save, and how to pick on the product page. How do I cancel my subscription?Cancel from My Plans in a few steps, or try a lighter option first. How do I restart a cancelled plan?Bring back a cancelled plan from My Plans, at the Subscribe & Save price.