Money is tight. What are my options?

Before you cancel: change frequency, skip a box, try Half Fresh, switch recipes or use referral rewards.

Updated 23 Oct 2026 · 1 min read

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We understand, and there are several ways to bring your cost down before you cancel: spread out your deliveries, skip a box, switch to a Half Fresh plan, choose lower-priced recipes, or use referral rewards.

Your options at a glance

OptionHow it helpsHow to do it
Fewer, larger deliveriesEvery delivery has a fee, so every 4 weeks means fewer delivery fees than weeklyChange delivery frequency
Skip a boxNo charge for that renewal; your plan stays activeSkip your next delivery
Move your renewal dateLine your charge up with paydayChange your renewal date
Half Fresh planSoluky makes up part of each day's food instead of all of itChoose Half Fresh when you update your pet in Edit Pet, or ask the team. See Mixing with other food
Lower-priced recipesChicken recipes cost less than other proteinsEdit your next box
Refer friendsA 30% reward on your next order for each friend who ordersRefer a friend
Stay on Subscribe & SaveAbout 15% less than one-time prices on every boxHow Subscribe & Save works

Need a complete break?

Pause your subscription and resume when you're ready. Nothing is charged while it's paused. All changes must be made before the renewal payment is taken: see The renewal cut-off.

Talk to us

Message us on WhatsApp +966 56 748 1781 and tell us your budget. The team can look at your pet's plan with you and suggest the best mix of recipes, packs and frequency.

If you reduce Soluky, keep your pet's total daily food the same and make any change of food gradually to avoid tummy upsets.

Still need help?

Message the Soluky team on WhatsApp (fastest) or email us. Include your order number if it is about an order.