Inside Saudi Arabia we deliver to your door, so there's no pick-up option at checkout. Pick-up is for our GCC customers (UAE, Kuwait, Bahrain, Qatar and Oman), who collect from our pick-up point in Dammam.
Customers in Saudi Arabia
- Every order is delivered frozen to the address you enter at checkout. See delivery fees and delivery times.
- Have a special request, for example a delivery to another address? Message the team on WhatsApp +966 56 748 1781 with your order number.
Customers in the GCC
| Details | |
|---|---|
| How to order | Email [email protected] with your country, your pet (dog or cat) and what you'd like. We reply with the special GCC rate and arrange your order by email. |
| Where | Our pick-up point in Dammam. The team confirms the exact address by email. |
| When | 9am to 5pm, every day except Friday. We email you when your order is ready. |
| Delivery fee | None to the pick-up point. |
Please don't use the website checkout for GCC orders. It only delivers to Saudi addresses.
Bring a cool box or insulated bag when you collect, and put the meals and broths in the freezer as soon as you arrive.
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