title-shap2Frequently Asked Questions

 
We use only fresh, human-grade ingredients. We prioritize sourcing locally selected high-quality ingredients.


If any of these factors change, you have a few options to update your subscription:

  • You can manually adjust the meal quantities by going to My Account and selecting My Subscriptions to make the changes.
  • You can contact our support team at support@solukypet.com or WhatsApp ‪+966 56 748 1781, and we’ll calculate the updated meal quantities based on your pet’s new information and adjust the meal plan for you accordingly.
  • You can cancel your current subscription and create a new one with the updated pet(s) information, and our calculator will recalculate the correct meal quantities based on the changes.

 
We work with a pet nutritionist to ensure Soluky meals contain the best combination of protein, fruits, veggies, carbohydrates, healthy fats and calcium. For example, we use a high protein content of 65% for dogs and 85% for cats, consistent with their biological and nutritional needs.

 
Feed grade is ultra processed. Our food is not ultra processed – it is human-grade food. In fact, we’ve eaten it ourselves! For example, we maintain a high meat content consistent with a dog’s nutritional needs of 65% and cat’s 85%. Many popular dog and cat food brands are classed as feed grade delivering more carbs than the pet’s needs and with little nutritional value. Feed-grade meals may contain fillers, by-products, chemicals, and other ingredients that are not biologically appropriate for your cat or dog.

 
Fresh food and cat food, especially ours at Soluky, is a premium cat and dog product that ranks far higher than traditional ultra-processed feed grade like canned or kibble. The reason lies in the quality of ingredients and the production process.Fresh dog and cat food is made from natural ingredients and cooked at low temperatures to preserve its nutritional value. It’s essential to consider the long-term benefits of feeding your cat or dog higher-quality food. These benefits can include lower medical bills and a reduced risk of age-related illnesses and conditions. Don’t forget: a healthy cat or dog requires fewer visits to the vet!

Due to its high-volume processing and lower-grade ingredients, feed grade does not offer the same health and longevity benefits or protection.Compare the cost of feeding your dog or cat a premium Soluky meal with feeding a processed kibble diet, and you might be in for a pleasant surprise!

 
Our ingredients are listed under each product so you can check if your cat or dog has allergies or sensitivities towards any of them. We offer single-protein meals, so you can opt out of the proteins your cat or dog is sensitive to.
However, we always recommend checking with your pet’s vet if you are unsure.

 
This means they may be easier for your cat or dog to digest. It makes meals easier for pets with sensitive stomachs or other gastrointestinal issues. Some cats and dogs may be gluten-sensitive or gluten-intolerant, so we ensure our products don’t contain gluten.

 
Click our Feeding Calculator and enter your cat’s or dog’s information, and our system will automatically calculate your pet’s needs.

 
Yes. Gradually transitioning to Soluky fresh meals helps avoid digestive upset and allows your pet to adjust comfortably.

For dogs

  • Day 1–2: Mix 25% Soluky with 75% current food
  • Day 3–4: Mix 50% Soluky with 50% current food
  • Day 5–6: Mix 75% Soluky with 25% current food
  • Day 7: Feed 100% Soluky

If your dog has a sensitive stomach, extend each stage and monitor their response.

For cats

Follow a slower transition over about 2 weeks:

  • Day 1–2: 10% Soluky, 90% current food
  • Day 3–4: 25% Soluky, 75% current food
  • Day 5–6: 50% Soluky, 50% current food
  • Day 7–8: 75% Soluky, 25% current food
  • Day 9–14: 100% Soluky

Serve at room temperature, thaw in the fridge, and monitor digestion, appetite, and energy during the transition.

 
We offer delivery service across Saudi Arabia. 

 
We deliver fresh Soluky meals daily within Riyadh. For Jeddah, Dammam, Al Khobar, and other cities across Saudi Arabia, orders are delivered within 2-3 business days.

For any questions about your order or delivery, please email us at support@solukypet.com or contact us via call or WhatsApp at

‪+966 56 748 1781.

 
Our courier will contact you before delivery to help you arrange for someone to be home to receive your Soluky delivery.

 
Soluky meals are prepared and cooked fresh, then frozen for your convenience. We work with delivery partners that use temperature-controlled vans with cold storage to ensure your food arrives in optimal condition. We suggest defrosting your pet’s Soluky meal 24 hours before serving. The meal should be refrigerated after opening and consumed within two days. Do not store unopened meals in the fridge for more than four days.

 
After you create an account and enter your cat’s or dog’s information, including age, weight, and activity level, we will provide you with your pet’s recommended daily amount and monthly cost. Once you subscribe, you will receive your order depending on the frequency you selected: weekly, every two weeks, or monthly.

 
You can modify or cancel your subscription anytime through your account settings or by contacting us at support@solukypet.com.

 
Yes, we do. However, the goal of Soluky is to optimize your cat’s or dog’s health over time, so to notice a positive change, we recommend a monthly subscription plan.

 
Our pet food is formulated to provide optimal nutrition that supports your dog’s or cat’s long-term health. While some benefits, such as improved energy levels or a shinier coat, might be noticeable shortly after starting, more significant health improvements, like better digestion, stronger immunity, and overall well-being, take time. A subscription ensures your pet consistently receives the high-quality nutrition they need to thrive, allowing you to see these positive changes over time.
Managing cat or dog food supplies can be a hassle, especially with a busy schedule. Our subscription service takes the load off your shoulders by regularly delivering food to your door. This means you never have to worry about running out of food or making last-minute trips to the store. It’s one less thing to consider, allowing you more time to enjoy with your furry friend.

 
We use only fresh, human-grade ingredients. We prioritize sourcing locally selected high-quality ingredients.

 
We work with a pet nutritionist to ensure Soluky meals contain the best combination of protein, fruits, veggies, carbohydrates, healthy fats and calcium. For example, we use a high protein content of 65% for dogs and 85% for cats, consistent with their biological and nutritional needs.

 
Feed grade is ultra processed. Our food is not ultra processed – it is human-grade food. In fact, we’ve eaten it ourselves! For example, we maintain a high meat content consistent with a dog’s nutritional needs of 65% and cat’s 85%. Many popular dog and cat food brands are classed as feed grade delivering more carbs than the pet’s needs and with little nutritional value. Feed-grade meals may contain fillers, by-products, chemicals, and other ingredients that are not biologically appropriate for your cat or dog.

 
Fresh food and cat food, especially ours at Soluky, is a premium cat and dog product that ranks far higher than traditional ultra-processed feed grade like canned or kibble. The reason lies in the quality of ingredients and the production process.Fresh dog and cat food is made from natural ingredients and cooked at low temperatures to preserve its nutritional value. It’s essential to consider the long-term benefits of feeding your cat or dog higher-quality food. These benefits can include lower medical bills and a reduced risk of age-related illnesses and conditions. Don’t forget: a healthy cat or dog requires fewer visits to the vet!

Due to its high-volume processing and lower-grade ingredients, feed grade does not offer the same health and longevity benefits or protection.Compare the cost of feeding your dog or cat a premium Soluky meal with feeding a processed kibble diet, and you might be in for a pleasant surprise!

 
Our ingredients are listed under each product so you can check if your cat or dog has allergies or sensitivities towards any of them. We offer single-protein meals, so you can opt out of the proteins your cat or dog is sensitive to.
However, we always recommend checking with your pet’s vet if you are unsure.

 
This means they may be easier for your cat or dog to digest. It makes meals easier for pets with sensitive stomachs or other gastrointestinal issues. Some cats and dogs may be gluten-sensitive or gluten-intolerant, so we ensure our products don’t contain gluten.

 
Click our Feeding Calculator and enter your cat’s or dog’s information, and our system will automatically calculate your pet’s needs.

 
Yes. Gradually transitioning to Soluky fresh meals helps avoid digestive upset and allows your pet to adjust comfortably.

For dogs

  • Day 1–2: Mix 25% Soluky with 75% current food
  • Day 3–4: Mix 50% Soluky with 50% current food
  • Day 5–6: Mix 75% Soluky with 25% current food
  • Day 7: Feed 100% Soluky

If your dog has a sensitive stomach, extend each stage and monitor their response.

For cats

Follow a slower transition over about 2 weeks:

  • Day 1–2: 10% Soluky, 90% current food
  • Day 3–4: 25% Soluky, 75% current food
  • Day 5–6: 50% Soluky, 50% current food
  • Day 7–8: 75% Soluky, 25% current food
  • Day 9–14: 100% Soluky

Serve at room temperature, thaw in the fridge, and monitor digestion, appetite, and energy during the transition.

 
We offer delivery service across Saudi Arabia. 

 
We deliver fresh Soluky meals daily within Riyadh. For Jeddah, Dammam, Al Khobar, and other cities across Saudi Arabia, orders are delivered within 2-3 business days.

For any questions about your order or delivery, please email us at support@solukypet.com or contact us via call or WhatsApp at

‪+966 56 748 1781.

 
Our courier will contact you before delivery to help you arrange for someone to be home to receive your Soluky delivery.

 
Soluky meals are prepared and cooked fresh, then frozen for your convenience. We work with delivery partners that use temperature-controlled vans with cold storage to ensure your food arrives in optimal condition. We suggest defrosting your pet’s Soluky meal 24 hours before serving. The meal should be refrigerated after opening and consumed within two days. Do not store unopened meals in the fridge for more than four days.


If any of these factors change, you have a few options to update your subscription:

  • You can manually adjust the meal quantities by going to My Account and selecting My Subscriptions to make the changes.
  • You can contact our support team at support@solukypet.com or WhatsApp ‪+966 56 748 1781, and we’ll calculate the updated meal quantities based on your pet’s new information and adjust the meal plan for you accordingly.
  • You can cancel your current subscription and create a new one with the updated pet(s) information, and our calculator will recalculate the correct meal quantities based on the changes.

 
After you create an account and enter your cat’s or dog’s information, including age, weight, and activity level, we will provide you with your pet’s recommended daily amount and monthly cost. Once you subscribe, you will receive your order depending on the frequency you selected: weekly, every two weeks, or monthly.

 
You can modify or cancel your subscription anytime through your account settings or by contacting us at support@solukypet.com.

 
Yes, we do. However, the goal of Soluky is to optimize your cat’s or dog’s health over time, so to notice a positive change, we recommend a monthly subscription plan.

 
Our pet food is formulated to provide optimal nutrition that supports your dog’s or cat’s long-term health. While some benefits, such as improved energy levels or a shinier coat, might be noticeable shortly after starting, more significant health improvements, like better digestion, stronger immunity, and overall well-being, take time. A subscription ensures your pet consistently receives the high-quality nutrition they need to thrive, allowing you to see these positive changes over time.
Managing cat or dog food supplies can be a hassle, especially with a busy schedule. Our subscription service takes the load off your shoulders by regularly delivering food to your door. This means you never have to worry about running out of food or making last-minute trips to the store. It’s one less thing to consider, allowing you more time to enjoy with your furry friend.